Our refund and cancellation terms for online and Live Zoom courses. We keep it simple — and because you never pay a re-enrollment fee, you rarely need a refund in the first place.
Most schools make you choose between losing your money and losing your seat. We don't. If life gets in the way, you don't need a refund — you keep your enrollment and re-enroll for free whenever you're ready. For the cases where a refund makes more sense, here are the windows.
| Course type | Full refund available | After that |
|---|---|---|
| Live Zoom courses | Up to 48 hours before your class start date/time. | Non-refundable — but your seat can be moved or re-enrolled free. |
| Online (self-paced) courses, including the 120-Hour Home Inspection | Within 30 days of enrollment and if you've completed no more than 50% of the content. | Non-refundable — but your access doesn't expire. |
| Exam prep, labs and study materials | Final sale. | Your access doesn't expire. |
You may request a full refund up to 48 hours before your class start date. Refund requests received less than 48 hours before the start date, or after the class begins, are non-refundable. If something comes up, contact us — in most cases we can move you to a future class date at no charge instead of refunding.
Every DBPR-approved online course, including the 120-Hour Home Inspection course, comes with a money-back guarantee: you may request a full refund within thirty (30) days of enrollment if you have completed no more than 50% of the course content. Once either threshold is crossed — 30 days have passed, or you've completed more than 50% — the enrollment is non-refundable.
When an Exam Prep Lab is included with a course, the refund is judged on the course itself.
The money-back guarantee applies only to DBPR-approved courses. Exam preparation programs (including Florida contractor exam prep), Exam Prep Labs bought on their own, study materials and cram sessions are final sale and not refundable.
Most refund requests happen because a student runs out of time or needs to step away. With SFCC, you don't need a refund for that.
Your enrollment doesn't expire. If you don't finish in time, need to pause, or don't pass the final within Florida's allowed attempts, we re-enroll you in the same course at no additional cost — no second payment, no re-purchase, no surprise charges. So instead of refunding and re-buying later, you simply keep what you paid for.
Call (786) 260-3566 or email [email protected] and include:
Approved refunds are processed within 5–10 business days to your original payment method.
If you don't complete a course within the access window, don't pass the final exam within Florida's allowed attempts, or simply need more time, SFCC will re-enroll you in the same course at no additional cost. This applies indefinitely. To request a re-enrollment, call or email us using the details below.
Note: Florida limits re-examination, and the limit differs by course — the 63-Hour and 72-Hour pre-license courses allow one retake after a 30-day wait; the 45-Hour and 60-Hour post-license courses allow one retake within a year with no waiting period; the 28-Hour Reactivation requires repeating the course. Full per-course rules are on our Online Course Policies page and in Section 8 of our Terms of Service. Whenever repeating a course is required, our No Re-Enrollment Fees policy means we re-enroll you for free.
South Florida Career Center Inc.
DBPR License ZH1002688 · Miami, FL
Phone: (786) 260-3566
Email: [email protected]
This Refund Policy is part of our Terms of Service. If any term here conflicts with the Terms of Service, the more specific term in this Refund Policy controls for refund matters.